Transportation from Lao Cai train station to the hotel and back to Lao Cai -24 hours front desk & 24 hours security team at the hotel’s entries -Tour information and booking, providing private tours in lao Cai and lai Chau provinces -Free internet service and Wi-Fi access in the lobby and restaurant area (also in the rooms from 2009) -Administrative assistance and flight/train reconfirmation and booking services -Express or regular Laundry service and free shoes cleaning service -Foreign currency exchange -Room service; Wake-up service; Postal service; Babysitting -Luggage storage Free parking